Frequently asked questions

Welcome to our FAQ section!

We know sugaring can bring up a lot of questions—especially if it’s your first time—and we’re here to make sure you feel informed and comfortable every step of the way.

We’ve covered the most common questions we hear from clients, but if there’s something else you’re wondering or you’re feeling unsure, don’t hesitate to reach out. We’re all about judgment-free, caring support, so feel free to use the contact form below, and we’ll get back to you with all the answers you need. We’re here to help you feel your best!

Other than removing hair - Sugaring and Waxing are completely different!

1) Sugar paste is all natural, made of only water, sugar and lemon juice; whereas wax is synthetic made of resin, adhesive and mineral oils.

2) Wax is like duct tape, anything it sticks to it takes off - including the top layer of your skin. Whereas Sugar leaves your skin intact, and removes hair by seeping into the hair follicle and suctioning the hair out from the root. 

3) Sugaring removes hair in the *natural* direction of growth, which means no follicular distortion (= less pain) and proper extraction (= less breakage + little-to-no ingrowns).

 

If you want to know more, ask us at your next appointment!

Contact

Not quite ready to book yet? Get in touch for more information.

You’re in the right place! Please write us below with all your questions, include as much detail as possible and where it’s best to reach you.

For Same Day appointment requests, please text or call.

Cancelling your appointment with less than 24 hours notice will incur a cancellation fee.

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Our Cancellation Policy

Life happens, and we totally understand! If you need to reschedule or cancel your appointment, here’s how we handle it to keep things fair and smooth for everyone:

Rescheduling or Canceling (24 hours or more in advance)
No worries! You can easily reschedule or cancel online, or feel free to contact us—we’re always happy to help. There’s no charge for changes made more than 24 hours before your appointment.
 
Late Cancellations (Less than 24 hours before your appointment)
If something comes up and you need to cancel last-minute, we’ll charge 50% of the total service price to cover the spot.
 
No-Shows
Missed appointments without any notice will be charged 100% of the service total.
 
We really appreciate your understanding and cooperation. If you have any questions about this policy or need assistance, don’t hesitate to reach out—we’re here to make it easy!